Effective Date: 11th November, 2018
We respect your privacy and do not gather any personal data from you that you do not provide voluntarily. We comply with the New Zealand Privacy Act 1993 and the New Zealand Unsolicited Electronic Messages Act 2007.
Who is responsible for personal information collected on the Site?
The chemistbeauty.com.au webmaster is the Site owner and operator, and is responsible for the Site’s processing of your personal data and may be contacted using the Site’s Contact Form.
You must open an account with Chemist Beauty in order to use certain of the Site’s online services and functions.
In order to register for an account, you will be required to provide personal information consisting of a username, email address, a password and your location.
Protection of minors
Children under the age of 13 are not permitted to submit reviews or other content or to post through the Site. We do not knowingly collect any personal information from minors and if we become aware that a minor has submitted any personal information we will immediately delete the account.
You may change your browser settings to opt out of cookies but this may prevent the Site from functioning correctly.
Functional cookies: These improve the user experience, for example by remembering previously entered information so you do not need to enter it twice.
Analytics cookies: These collect a mix of personal information which in some circumstances could identify an individual such as IP address and also aggregated anonymous demographic and statistical data.
What personal information do we collect?
Personal Information is information that may identify you as a specific individual. We only collect personal information you voluntarily provide to us. We collect the following information through your account registration and use of the Site:
We may also collect your personal information if you provide it to us through subscribing to our newsletter, correspondence, chats, dispute resolution, or if shared by you from other social applications, services or websites.
How do we collect personal information?
We collect personal identification information in a variety of ways, including, but not limited to when you:
Register for an account
Post on the Site
Send us an email
Fill out a web form.
If you choose not to provide personal information
You always have the choice to not provide us with your personal information. However, it may not be possible to make full or proper use of the Site if your personal information is not provided to us.
How we use personal information
We may collect and use your personal information for the following purposes:
- To open your Chemist Beauty account
- To improve customer service: For example, where your contact information helps us to respond to your customer service requests and support your needs more efficiently.
- To improve the Site: For example, we may use feedback you provide to improve the functionality and performance of the Site
- To send emails with general information about Site related special offers and promotions, or other Site news and updates.
We do not share your personal information with any third parties, except to the extent necessary to assist you in relation to a purpose listed above.
We will never sell or rent your personal information.
Non-personal identification information
We may collect non-personal identification information about visitors and account holders whenever they interact with the Site. Non-personal identification information may include the browser’s name, the type of computer and technical information about the means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Sometimes IP address is included and you are advised there are circumstances where an IP address may be able to identify an individual and in that context becomes personal information.
This website makes use of analytics such as VigLink now Sovrn //Commerce and Google Analytics.
(Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. Google Analytics may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. This is controlled by Google as a third party and is not under our direct control. Learn more about Analytics cookies and privacy information.)
The Site uses appropriate data collection, storage and processing practices and security measures such as SSL encryption to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Retention of personal information
Your personal information will only be retained for as long as it is needed to operate your account and to meet the requirements of business record retention requirements.
Sharing your personal information
Personal information you disclose when using the Site
The Site allows you to post and interact with other users and communicate by means of its online functions. If you choose to disclose any personal information to third parties when using the Site, you do so at your own risk.
We are not responsible for the privacy or security of any information, personal or otherwise that you may choose to communicate or exchange using the functionality of the Site, including but not limited to information about yourself or others in your own uploads or other communications.
Cross-border disclosure of your information
Some of our associated service providers such as our webhost may perform certain services overseas and as a result your personal information may be disclosed to a recipient in a foreign country. For example, our servers are hosted in USA.
This is a New Zealand website
The Site is operated in New Zealand. If you are located outside of New Zealand, please be aware that any information you provide to us will be transferred to New Zealand. By using the Site, or providing us with any information, you consent to this transfer.
Your acceptance of these terms
Accessing, updating or correcting your personal information
You may access and update your information yourself by logging onto your account and updating your account settings. You may also request access, updates and corrections to any personal information we hold about you at any time by contacting us through the Site’s Contact Form.
Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
You may also delete your account at any time.
Users who do not want emails from us
If you do not wish to receive email from us you should not provide your email address and not use the Site. You can also opt out of any further email by contacting us using the Site’s Contact Form but we may need to terminate your account if we cannot communicate with you by email.
Release of Personal Information for legal reasons
We may release your personal information for legal reasons:
When we believe in good faith that such release is appropriate to comply with the law (for example, pursuant to a statutory demand, subpoena, warrant or court order).
To protect against fraudulent, abusive or unlawful use of the website.
To protect our rights or property.
If we reasonably believe that a situation involving danger of death or injury to any person requires disclosure.
Feedback to us
Chemist Beauty has feedback functionality on the Site via our contact form that allows you to submit comments, suggestions, or bugs found. We may collect your name and email address in order to follow up with you or thank you for a suggestion.
Change of ownership